Our Most Frequently Asked Questions

  • Does Gigi + Roo ship worldwide?

    Unfortunately, not at this point. We currently ship across South Africa 😊 All prices are listed in ZAR.

  • Who do I contact for assistance with my order?

    Please email us at info@gigiandroo.com with your order number and query.

  • Can I change/cancel my order online after I have placed it?

    Unfortunately, once you have placed your order it may not be cancelled or amended. However please feel free to reach out to us at info@gigiandroo.com and we will try our best to assist where we can.

  • I just placed my order. Can I add another item to it?

    In this event, please place a new order online. When selecting shipment method, please click “collection at Gigi + Roo HQ”.  Please send an immediate email to info@gigiandroo.com requesting to group both order numbers.

  • Do you have any store locations?

    Currently, we are an online boutique only. However please keep an eye on our social media platforms for pop ups and market days.

  • Where is Gigi + Roo manufactured?

    Gigi + Roo is designed and manufactured within South Africa, using both local and imported fabrics.